Terms and Conditions

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Terms and Conditions

1. General

These terms and conditions govern your use of The Roo Tin Company website, services, and products. By accessing or using our website, purchasing our products, or using our services, you agree to comply with and be bound by these Terms. If you do not agree with any part of these Terms, you must not use our website or services.

2. Products and Services

• We offer a range of hygiene products and/or services designed for both personal and professional use.

• Product descriptions, including specifications, pricing, and availability, are subject to change without prior notice.

• We reserve the right to discontinue or alter any product or service at our sole discretion.

3. Orders and Payment

• All orders are subject to acceptance and availability. We reserve the right to cancel any order if the product is unavailable or if payment has not been successfully processed.

• Prices are listed in Australian dollar, and any applicable taxes, shipping, or handling fees will be added during the checkout process.

• Payments are processed via secure third-party payment platforms. We are not responsible for any issues arising from the payment processor.

4. Shipping and Delivery

• We aim to process and dispatch orders within five business days. Estimated delivery times are provided for guidance only and are not guaranteed.

• We are not liable for any delays caused by third-party couriers or shipping services.

• You are responsible for ensuring the delivery address provided is accurate. We are not responsible for lost or delayed deliveries due to incorrect shipping details.

5. Returns and Refunds

• You may return unused and unopened products within seven days of purchase for a refund or exchange, provided you have proof of purchase.

• To initiate a return, please contact our customer service team at rootin@gmail.com

• Refunds will be issued to the original payment method. Shipping fees are non-refundable unless the product is faulty.

• We do not offer refunds or returns on services provided unless there is a defect in the service that can be proven.

6. Warranty and Product Liability

• Our products come with a six month warranty, covering any manufacturing defects.

• We are not liable for any damages or injuries caused by misuse, improper handling, or failure to follow instructions related to the products or services.

• Use our products only for their intended purposes, and follow the instructions on the packaging and labelling 

7. Limitation of Liability

• To the fullest extent permitted by law, we shall not be liable for any indirect, incidental, or consequential damages, including but not limited to loss of profits, loss of data, or personal injury arising out of the use or inability to use our products or services.

• In the event of any claim against us, our liability shall be limited to the amount you paid for the product or service in question.

8. Intellectual Property

• All content, trademarks, logos, and designs on our website and associated with our products and services are the intellectual property of The Roo Tin Company 

• You may not copy, reproduce, distribute, or create derivative works from our content without prior written consent from us.

9. Privacy Policy

• Your privacy is important to us. Please refer to our Privacy Policy [Link to Privacy Policy] for detailed information on how we collect, use, and protect your personal data.

10. Governing Law

• These Terms shall be governed and construed in accordance with the laws of Western Australia. Any disputes arising from these Terms or your use of our website, products, or services shall be subject to the exclusive jurisdiction of the courts of Western Australia 

11. Changes to Terms

• We reserve the right to modify these Terms at any time without prior notice. Any changes will be effective immediately upon posting to our website. Your continued use of our website or services constitutes acceptance of the updated Terms.

12. Contact Us

• For any queries or concerns about these Terms, please contact us at:

Email: rootin@gmail.com

This is a generic framework, so you should consult with a legal professional to ensure these Terms comply with your specific business needs and local laws.